# Shipping & Returns

- Link: https://www.stem26.com/shipping-returns/
- Published: 2026-11-05T19:06:17+00:00
- Author: diy

## Shipping

 * We deliver to addresses across Pakistan. Cash on delivery is available.
 * Free delivery on orders over Rs 25,000 for parcels up to 1 kg; a flat Rs 250 
   delivery charge on other orders.
 * Orders ship within 2 business days. You’ll get a tracking number by email.

## Returns

 * Return unused items in their original packaging within 30 days of delivery for
   a refund.
 * If an item arrives damaged or doesn’t work, email us within 30 days and we’ll
   replace it free.
 * To start a return, email [admin@stem26.com](https://www.stem26.com/shipping-returns/admin@stem26.com)
   with your order number.
 * Refunds go back to your original payment method within 5–10 business days of 
   us receiving the item.