Last updated: 5 November 2026

This policy explains what information Stem26 (stem26.com) collects when you visit our website or place an order, and how we use it.

What we collect

• Order details: your name, phone number, delivery address, email address and the items you order.
• Account details: if you create an account, your login email and order history.
• Messages: anything you send us by email.
• Website data: basic technical data such as your browser type and pages visited, and cookies needed for the cart and checkout to work.

How we use it

• To process, deliver and support your orders, including Cash on Delivery.
• To contact you about your order or reply to your questions.
• To keep our website secure and working properly.
• To send offers by email, only if you ask to receive them.

Who we share it with

We share your name, phone number and address with our courier partners only to deliver your order. We do not sell your personal information. We may disclose information if required by law in Pakistan.

Cookies

We use cookies that are needed for the cart, checkout and login. You can choose whether to allow optional cookies using the cookie banner on our site.

How long we keep it

We keep order records for as long as needed for accounting, tax and warranty purposes, and delete other personal data when it is no longer needed.

Your choices

You can ask us to see, correct or delete the personal information we hold about you by emailing admin@stem26.com.

Contact

Questions about this policy? Email admin@stem26.com.